In today’s fast-paced global trade environment, air freight is not just about speed—it’s about precision, coordination, and reliability. At Freight Management Limited (FML), our Import Air team has developed a finely tuned operation to ensure your cargo arrives on time, every time.

Here’s how we make it happen.

Step 1: Rate Quotation – Winning Your Business

The journey begins the moment we receive your inquiry—whether via email, WhatsApp, WeChat, or even a quick call. From there, our Import CRM team swings into action, collecting competitive rate quotes from our overseas agents. Our goal? To match or beat your target rate and secure the best flight schedule tailored to your business needs.

🔍 We don’t just quote prices—we strategise to win.

Step 2: Booking Coordination – Seamless Global Linkage

Once you approve the rate, we move fast. Our team sets up loop communications between the consignee, shipper, and agent, ensuring every party is on the same page. We monitor the booking process, push for timely confirmations, and maintain clear records in real time to prevent delays.

💡 Proactive communication = fewer surprises.

Step 3: Flight Scheduling – Precision with Every Shipment

Matching your preferred schedule with real-time carrier availability is a constant challenge—but it’s where we shine. We liaise directly with agents to confirm flight schedules, secure space, and track changes. If anything shifts—be it cancellations, offloading, or customs issues—we act fast to provide alternatives and inform you immediately.

Transparency builds trust, and that’s our standard.

Step 4: Cargo Arrangement & Final Prep

Once booking and scheduling are locked, we instruct the agent to collect the cargo from the shipper. Draft HAWBs, invoices, packing lists—everything is double-checked with you for accuracy before issuing the final pre-alert.

No document moves forward without your confirmation.

Step 5: Pre-Alert Dispatch & Tracking

We then share your final documents and flight details through your preferred channels (email, WhatsApp, WeChat). Our internal software logs every detail, while our tracking protocols ensure we’re ready to assist in case of any transit disruptions.

Every shipment gets daily follow-ups until it arrives.

Bonus: Dedicated Support, Even on Weekends

Many clients don’t realise this—but FML offers weekend support too. Our dedicated team handles urgent cases even on Saturdays, ensuring that nothing stalls your operations because of a day off.

We’re available when others aren’t.

Why This Matters to You

FML isn’t just another freight forwarder. We are a team of hands-on logistics professionals who care deeply about getting it right. Our Import Air team is structured by geographic zones, monitored daily, and led by experienced executives who treat your cargo like their own.

✅ Transparent pricing
✅ Real-time updates
✅ Compliance-backed documentation
✅ Human support—always just a message away

Ready to simplify your air import process?
📞 Speak to our logistics experts today.
📧 Email: fml@fml-bd.com | ☎️ +8802 55042012