When companies think about freight forwarders, they usually think about moving cargo from point A to point B efficiently and cost-effectively. But at Freight Management Limited (FML), freight forwarding is only the starting point. Behind each shipment lies a complex system of care, strategy, and proactive problem-solving that defines who we are.
1. We Don’t Just Move Cargo – We Protect Your Business Flow
From rate quotation to final delivery, each of our departments – whether Import Air, Import Sea, or Export – works like an integrated command centre. For example, our Import Air team does not simply find rates and book shipments. They negotiate with multiple agents, continuously follow up to ensure your schedule is met, and proactively notify you about any offloads, delays, or customs inspections before they affect your production timelines.
This means your cargo is not a file number – it’s a priority tied to your business commitments.
2. Our Teams Live and Breathe Your Deadlines
For our sea freight operations, booking space with carriers is only one aspect. Our export professionals plan every stage – from container stuffing to customs clearance and final documentation – with precision. If there is any sudden change in vessel schedule or container availability, they escalate, resolve, and re-plan within hours to protect your supply chain integrity.
We track mother vessel connections at transshipment ports and keep you updated – ensuring no surprises on arrival.
3. We Adapt to Your Business Reality
We understand that production and cargo readiness can change rapidly. Our teams, like those handling factory EXW shipments, arrange pick-ups directly from your facility if needed. If your goods are not ready within the cutoff, we negotiate with carriers and agents for extensions or alternative space so you don’t miss critical sales windows.
4. Every Shipment Is Personal
At FML, customer service is not a department – it is our culture. Whether it’s Hafijur in Documentation ensuring every HBL and manifest entry is flawless, Tariqul solving IGM issues within tight customs deadlines, or Sazzad negotiating the best sea freight rates to protect your profit margins – each team member operates with personal accountability.
We don’t believe in “standard responses”. We believe in clear communication, realistic solutions, and hands-on management of every shipment milestone.
5. We Build Relationships, Not Just Shipments
As a freight forwarding partner, our role extends beyond logistics. Our Sales Directors and senior management continuously expand our global network to bring you better routes, faster transit times, and competitive rates. We participate in international forums to ensure FML remains at the forefront of industry trends – so you benefit from the most up-to-date market intelligence and capabilities.
Final Thought
When you choose FML, you’re choosing a partner that sees your cargo as a lifeline of your business. Our promise is simple: we move it with the same urgency, care, and commitment as if it were our own.